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Events

Jun
9
Tue
KT – Frontline Virtual Simulation-Based Workshop @ Webinar
Jun 9 @ 10:00 am – 2:30 pm

Join this instructor-led Frontline Simulation Workshop to learn the five basic steps of troubleshooting and how to reinforce collaborative troubleshootingPerfect for shop floor employees, production line workers, as well as service and help desk staff so they are equipped with a structured approach to solve issues quickly, the first time! 

Details:

➡ Registration will be first come, first served

➡ Up to 2 people from your company

➡ Session is limited to 20 participants

➡ Workshop dates are June 9th and 10th from the hours of 10:00 AM to 2:30 PM EST

Accountability – It Doesn’t Have To Be The Elephant In The Room @ Webinar
Jun 9 @ 2:00 pm – 2:30 pm
The traditional myth is that accountability is to be applied after someone is found to be doing something wrong. They have done wrong and they must be punished!! This is truly a myth and is counter to the purpose of accountability. The proper conversations must start much sooner and in great enough detail to enable success.
Jun
10
Wed
KT – Frontline Virtual Simulation-Based Workshop @ Webinar
Jun 10 @ 10:00 am – 2:30 pm

Join this instructor-led Frontline Simulation Workshop to learn the five basic steps of troubleshooting and how to reinforce collaborative troubleshootingPerfect for shop floor employees, production line workers, as well as service and help desk staff so they are equipped with a structured approach to solve issues quickly, the first time! 

Details:

➡ Registration will be first come, first served

➡ Up to 2 people from your company

➡ Session is limited to 20 participants

➡ Workshop dates are June 9th and 10th from the hours of 10:00 AM to 2:30 PM EST

➡ All participants must attend both days

DELEGATE: Double the Results! Halve YOUR Effort! @ Webinar
Jun 10 @ 2:00 pm – 3:00 pm
Jul
8
Wed
Transition from DOING Problem Solving to COACHING Problem Solving @ Webinar
Jul 8 @ 2:00 pm – 2:30 pm
Think of the iconic sports coaches. The inspirational locker room talks. Setting the game plan and selecting plays. Giving players feedback on form and fundamentals. That’s what most of us think of when we hear the word “coaching”. But when it comes to coaching problem solving, things are different. In our world of continuously improving our operations, coaching requires specific skills- skills that go against everything we’ve developed up until now